Privacy Policy
Last updated: November 6, 2026. This policy explains what information SoleCraft Footwear collects when you use solekind.us, why we collect it, and the choices you have.
Information we collect
- Order details 鈥?name, shipping and billing address, email address, phone number and the items you purchase.
- Payment data 鈥?handled by our payment processor. We never store full card numbers on our servers.
- Technical data 鈥?IP address, browser type, device type, pages viewed and the site that referred you.
- Messages 鈥?anything you send us through the contact form, email or phone.
How we use information
We use your information to process and ship orders, send order confirmations and tracking updates, handle returns and warranty requests, answer questions, prevent fraud and improve the store. With your consent we may send occasional offers; every message includes an unsubscribe link.
Cookies
Cookies keep your cart and session working, remember preferences and help us understand which pages perform well. You can block or delete cookies in your browser at any time; cart and checkout may not function correctly without essential cookies. See our Cookie Policy for details.
Sharing
We share data only with service providers that help us operate the store: shipping carriers, payment processors, email delivery, hosting and analytics. These providers may use the data only to perform services for us. We do not sell personal information. We may disclose information when required by law or to protect our rights and customers.
Retention and security
Order records are kept for as long as needed for tax, accounting and customer service, normally seven years. The site uses HTTPS and restricted administrator access. No system is perfectly secure, so please use a strong password and contact us if you suspect misuse of your data.
Your choices
You may request access, correction, deletion or a copy of your personal information, and you may object to marketing processing. Send requests to support@solekind.us. California residents have additional rights under the CCPA, including the right to know and the right to delete; we do not sell personal information.
Children
Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will delete it.
Changes and contact
If we change this policy we will post the revised version on this page and update the date above. Questions?
SoleCraft Footwear
3830 Paula Lane
Lancaster, CA 93535
Phone: 661-992-8091
Email: support@solekind.us